Security & Compliance

1. Platform Security Architecture

1.1 Infrastructure Security

VistaDeep runs on a modern cloud infrastructure that provides:

• Encrypted storage
• Isolated virtual environments
• Managed access control
• Automatic scaling and redundancy
• Continuous vulnerability management

All underlying infrastructure providers maintain industry-recognized certifications, including:

• ISO 27001
• SOC 2
• GDPR compliance

(We do not publicly name vendors for security reasons.)

1.2 Data Encryption

All data processed by VistaDeep is encrypted:

• In transit using TLS 1.2+
• At rest using AES-256 or equivalent

This includes:

• Customer Data
• Derived analytics
• Logs and metadata
• Backups

1.3 Row-Level Security (RLS)

VistaDeep enforces Row-Level Security at the database layer to ensure:

• Every record is accessible only to authorized users
• Customer environments remain strictly isolated
• No cross-tenant visibility is possible without explicit permission

RLS ensures that even internal system processes cannot access customer data without controlled policies.

1.4 Role-Based Access Control (RBAC)

Access to data and features is governed by fine-grained RBAC, enabling organizations to:

• Define roles (admin, analyst, contributor, viewer, partner, etc.)
• Restrict features and data visibility
• Manage governance for multi-enterprise collaboration
• Enforce least-privilege access

RBAC is fully customizable per workspace.

2. Data Protection

2.1 Customer Data Ownership

You retain full ownership of all Customer Data you upload, integrate, or generate.

VistaDeep does not:

• Use Customer Data to train shared machine learning models
• Disclose Customer Data to third parties without authorization
• Sell Customer Data under any circumstances

2.2 Data Isolation

Each customer's environment is strictly isolated through:

• Multi-layer tenant separation
• RLS at the data layer
• RBAC at the application layer
• Isolated processing pipelines

Even in multi-enterprise collaborative environments, customers choose exactly what to share and with whom.

2.3 Backups & Disaster Recovery

• Automated, encrypted backups
• Point-in-time recovery
• Multi-zone redundancy
• Continuous monitoring for availability

VistaDeep is designed to maintain resilience even in the face of infrastructure failures.

3. Application Security

3.1 Authentication & Session Security

We support:

• Email/password authentication
• Magic links
• OAuth providers (optional)
• Session expiry and rotation
• Secure password hashing (bcrypt or Argon2)

All authentication tokens are securely stored and transmitted.

3.2 Input Validation & Sanitization

All inputs are validated at multiple layers to prevent:

• Injection attacks
• Cross-site scripting (XSS)
• Cross-site request forgery (CSRF)
• Malicious payload execution

3.3 API Security

APIs are protected by:

• Enforced authentication
• Access tokens
• RBAC policies
• RLS on all data queries

Rate limiting is applied to prevent abuse.

4. Security Controls for AI (Morvela™)

4.1 No Training on Customer Data

Morvela™ does not use Customer Data to train shared or global models.

AI reasoning works exclusively on:

• Customer-provided data
• Customer-specific context
• System-generated signals
• Pretrained VistaDeep intelligence layers

Your data remains fully isolated.

4.2 AI Output Privacy

AI-generated outputs (propagation results, predictions, recommendations) are accessible only to authorized users in your workspace.

No output is shared across customers.

4.3 Secure Prompt Handling

All prompts, inputs, and reasoning requests follow the same encryption, RLS, and RBAC policies as other data.

5. Compliance

5.1 GDPR

VistaDeep is fully aligned with GDPR requirements, including:

• Data minimization
• Purpose limitation
• Right to access, rectification, and deletion
• Lawful basis for processing
• Data Processing Agreements (DPA)
• International transfer safeguards

A GDPR-compliant DPA is available upon request.

5.2 Data Processing Roles

• Customer = Data Controller
• VistaDeep = Data Processor

VistaDeep processes Customer Data solely according to customer instructions.

5.3 Audit Logging

We maintain detailed audit logs of:

• Authentication events
• Access attempts
• Administrative actions
• Data modifications

Audit logs are immutable and encrypted.

6. Third-Party Integrations

VistaDeep allows customers to connect their own systems (e.g., ERP, logistics, internal databases).

For all integrations:

• Customers control what data flows into VistaDeep
• Integrations are optional
• Data is encrypted and sandboxed
• We do not access external systems without explicit authorization

Customers remain responsible for ensuring they have rights to integrate the systems they choose.

7. Secure Development Practices

Our engineering team follows secure software development practices, including:

• Code reviews
• Dependency monitoring
• Penetration testing
• Static and dynamic security analysis
• Secure CI/CD pipelines

Security patches are applied as soon as vulnerabilities are identified.

8. Incident Response

VistaDeep maintains a formal incident response program including:

• 24/7 incident detection
• Security alerting
• Containment and remediation protocols
• Customer notification procedures
• Root-cause analysis and prevention measures

9. Responsible Disclosure

We encourage the security community to report vulnerabilities responsibly.

To report a security concern, contact:

security@vistadeep.ai

We will investigate reports promptly.

10. Contact

If you have questions about security, compliance, or data protection:

VistaDeep Security Team
Email: security@vistadeep.ai

General inquiries: admin@vistadeep.ai